Amazon India — oneplus 5 op 5 slate grey

I have ordered product Honor on 19th and standard delivery date was 27th but I needed it by Sunday 22 nd and cross checked the same with Amazon support agents whether they can deliver it by Sunday or not and they assured me delivery by Sunday and asked me to go ahead with placement, now instead of shipping it through Amazon transportation services as per my knowledge they shipped it through Indian speed Post and thus keeping the package idle without moving it and it taking hell.lot of time and these delivery agents Dipu, Fatima, leader ship team member Shiva making false commitments N behaving in a rude manner by cutting chats..I am loyal customer to Amazon since its inception and have made purchases worth so many rupees now this kind of cheating and behaviour by them is not at all acceptable and m seeking an apology letter from Amazon and also request appropriate action should be taken against the above mentioned chat agents and myself or my acquaintances never going to buy anything from Amazon, u broke my trust
I even have chat transcripts and recorded call to show how it agents behaving ...if I haven't made such false promises I would have bought the product from somewhere else

These people are taking the customer as granted and somewhere we are also responsible for this. We never take action against them we should drag them to court and ask fir compensation. They cannot do the same in the US as people out there will make there life hell.

I a binocular amazon india shop price it 2190 compny brusnel but he wrong item send and not to replace