Amazon India — Order#[protected] on amazon denied about providing lame excuses that its stuck at amazon end

Address:

Mohali, Punjab

I have place an order on 2nd April, 15 whose number is Order#[protected] on amazon which isYU Yureka (Moondust Grey). (After this i have placed two more orders which are dispatched as intimated by your company through SMS/Email) .But my Order#[protected] status shows it's not dispatched although its tentative delivery time is 8th April, 15. So at the end i want to know that whether your company is going for actually or practically deliver me that product or not ? . In other words i am afraid after 8th April you will sent me a message about sorry we are unable to deliver you that product due to over demand or any other equivalent excuses.As my other two ordered product are related to aforementioned phone. Now amazon asked me plz prive us time for 2 hours then two days...i hope they will ask time two ... But how they acknowledged me via sms/email about confirmation. After two days when i enquired about product they give lame excuses as my order stuck at amazon end if it stuck then why they did not respond me? and they sent me email as:Hello Jasvir Singh, This is pradeep Kumar writing this email to you regarding the Yureka excluive sale. I understand that your order could not be processed due to technical error from our end for this I have escalated the issue and you would get the Golden Ticket option soon where you can place the order irrespective of Flash sale that happens on every Thursday. I sincerely apologize for the all inconvenience caused and I am issuing the Gift card of Rs.100/- as a compensation. If you have any queries please get back to us. We are available 24/7 Warmest regards, Pradeep V But i wants the product not compensation