Amazon India — order misplaced

Address:Gurgaon, Haryana

This is the email I wrote to Amazon India. Feeling immensely disappointed "Hi, To whomsoever it may concern. M really surprised and upset with the treatment provided by Amazon India(ironically so called number one in customer service). I placed an order for a Sony T2 ultra as a gift for my mother on the 30th of august with next day delivery, however it gets lost. My misery doesn't end here, I am unable to place another order due to the QLA u have in place. I[censored] think that's all, see what's coming next. The price just increased by INR 3821, Kudos Amazon for making some extra money. I spoke with a lady and her manager Mr. Sai, he said he would "TRY TO" get back to me before 1700 hours this evening. The only thing left for me to do is wait while u undo the mess u have made. PS: I am now a very unhappy Amazon customer :@ With Hates n Regards Russell Phillips"
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U are right about amazon. To whom it may concern: a product booked on 4th June --- yet to be delivered despite this status update. 13, I was told either on 13th or on 15th, 15th I was told 17th, Now on 17, amazon says it may be delivered by 19th!

In Transit
Expected delivery: Saturday 13 June 2015, by 8:00pm
Your package has arrived at the courier facility (Updated 0 minute(s) ago)
Dispatching soonDispatchedIn transitOut for deliveryDelivered
Tracking Details:
Monday 8 June 2015 7:41 PM, Jamshedpur IN Package received by courier
Monday 8 June 2015 4:49 PM, Jamshedpur IN Possible delay in delivery due to arrival at incorrect courier facility
Sunday 7 June 2015 7:27 PM, Kolkata IN Package received by courier
Sunday 7 June 2015 2:09 PM, Kolkata IN Package arrived at a courier facility
Saturday 6 June 2015 12:01 PM, Bangalore IN Package received by courier
Saturday 6 June 2015 6:10 AM, Bangalore IN Package received by courier
Saturday 6 June 2015 1:38 AM, Bangalore IN Package arrived at a courier facility
Friday 5 June 2015 2:03 PM Order details shared with the courier

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