Amazon India — Order not received till 9pm

Address:

New Delhi, Delhi, 110060

Hi, this is dhruv, i ordered a lenovo k4 note ant vr theater max on friday with extra 100rs payment for instant delivery, when i check, my order on amazon site my order showing on the way, but order not be deliver on time, i call cust care department but my query not resolve, im wating my order in my office last 9pm but my order not recieve, i contact cust. Care on 7pm and he say just wait sir your order on the way u received ur order in half hour... 2nd time i call cust care then he said wait another 30 min. But in this waiting hours no anyone contect me on the behalf of amazon, and then i just recived a msg from amazon, your order could not be delivered today . And also cust care said sorry we cant help u and he cant give any field boy and other contact person detail. He said the field exe. Cant eligible to search your address. So i am saying why he not contact me if my address not founded. And also said why he cant contact me before cancel the order so he is just silent. And say your order was cancel... After that i cancel my order... Really really bad organisation with bad executive... Bad exeperience...