Amazon India — ordered oneplus 5 but received empty box

Address:	400706
Website:	www.amazon.in

I have ordered oneplus 5 on 28th oct with emi for 12 months from amzon and i received a delivery on 31st oct but when i have opened the package i found nothing in that, i was surprised that it’s nothing in box, an empty box. I have checked again the order that it’s belong to me or someone else but it was for me only. I have called amazon customer care number but the wait time was 10 minutes, then i chat with your executive from amazon they inform me that sometimes it’s happens they have taken a request for the same and ask me to wait for 5 days for verification team to check where is phone. After 5 days, i again contacted with your team and they have given me an awesome reply that they have find all well and informed me that phone has delivered to me. Your team has closed my request without informing me about the resolution, when i have contacted then i got to know the resolution. You are providing an excellent service to your customer. Please let me know whom should i connect for my resolution.

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