Amazon India — Panasonic LED TV 28 Inch | |||||
Dear sir, I am already purchase Panasonic led TV 28 inch order on 14 Feb 2017 and led TV delivered on 15 Feb 2017 but TV was damage and then I give pickup request on Amazon site for 16 Feb 2017 8am to 11am but delivery boy come and say it is damage product and we can't accept because we have not right to pickup damage product and they will tell me to complaint again and only Amazon delivery boy have a right to pickup damage led TV then I again complaint on your call centre then your representative tell me that we will reschedule your pickup request to 17 Feb 2017 11am to 2pm but in evening again I called your call center to change pickup timing because I am unavailable in afternoon then please change pickup timing to evening 5pm to 8pm but I will not receive any pickup request timing change SMS and SMS only show afternoon timing and on 17 Feb 2017 I would receive a SMS from Amazon that pickup timing is afternoon 11am to 3pm and also mention Amazon pickup agent no. Then I call on agent no. They tell me that our delivery boy is already going pickup and I will inform you after he will come. In evening nobody delivery boy call me to pickup and Amazon agent whose I called inafternoon is switch off his mobile phone and your call centre representative is also reschedule my pickup delivery to 18 Feb 2017 11 am to 2 pm This is the whole matter and courier boy is very irresponsible behaviour and your seller cloudtail service is also giving damage product. If 18 Feb 2017 you will not pickup my tv then I will sue in consumer court. Surly I will sue you in consumer court and take claim TV and Money refund also. This is your service shame on you Amazon. worst product worst service worst communication. I would doing biggest mistake in my life to trust on Amazon. But it is never happen again in future because I will not Was this information helpful? | |||||
Amazon India customer support has been notified about the posted complaint. | |||||
Add a Comment | |||||
7%
Complaints
19931
Pending
0
Resolved
1458
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
View all Amazon India contact information
Post your Comment