Amazon India — Pick up is not done for return request

Address:	Hyderabad, Andhra Pradesh, 500090
Website:	amazon.in

Hi team, i brough the product in amazon and orider id is ""franco leone men's tan leather formal shoes - 8 uk/india (42 eu)". ", since they delivered damaged product i raised the request with in 10mins of delivery and promised the pick up will done on 9th july (Ats courier with tracking id:[protected] but it not happen and raised a compaint against them they created if more request with"via bluedart courier with tracking id: [protected]" and pick up will done on 10th july and even spoken with many executive and escalation leaders, when ever i reach them they are simply saying please allow 3 days of pick up but request is not fullfilling.