Amazon India — Pick up of order is not being done .

Frequently I am unable to return the amazon product just because of simple reason that NO PICK Up person is turning up...But please note that still amazon sends ECOMM express delivery boys to deliver things..But when i select return, by pick up.Amazon shows a DLV will soon contact you ..But no one did so.. & when i ask the delivery boys, they will tell “We didn’t get any message regarding-pickup forwarded from amazon...& See at the end what will happen is after 30 days amazon customer care guys will tell “sorry sir, the return window has expired and nothing can be done”

This incident of no pick up guy came happened to me for the Amazon order :
[protected] ordered on 4 sep &now no one came for pick up even after return window is over.

This same series of event is repeating for the order :[protected].A pair of shoes worth 649 Rs & return window is going to end by november end;But i contacted amazon 4 times& they helplessly assured to get it picked up within 24-48 hrs which did never happen..

The third party pick up agent & delivery was done By Ecom Express Rajakumari brach though we dont have any direct contact otherthan via amazon...

Hope this will be an end and does not happen to anyone else:..Shame on a brand like amazon to use such dirty tricks to save money...Have some pity on poor consumers who pay Delivery charges...