Amazon India — poor delivery

Address:

Kasaragod, Kerala, 671121

Ordered sandisk 32gb class 10 micro sdhc memory card with adapter... 13 december, which was expected to be delivered at 16th december and the same was promised by the delivery agent on the same date through phone. After that i they didnt contact me and returned it to the sender without any intimation. When i contacted them today the delivery agent gave me some lame excuses that my address is far for delivery etc etc, though my address is exactly at the town where they normally deliver. The delivery agents have no knowledge regarding the places and the addresses. Such a waste of time for the customers, really disappointed with the experience.