Amazon India — pride don't give me my product and money debited from my account

Address:Street no. 11 Rampura Bikaner, Bikaner, Rajasthan
Website:Amazon India

I ordered a mobile phone samsung galaxy m30s date 4 october 2019, reach me on 7th october 2019, that time i was paying by amazon qr code scanner to scan from my banking app scanner and payment was debited from my bank account instently, i show debit massage to delivery boy but he did not give me product, and my money dabitd,
I fill a charge disbut form in bank, i get answer of charge disbut form is - money claimed by merchant but, amazon not any response to me, not give me phone or not give me money,
Please send my money or mobile,
It's very disappointed me,
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I ordered HDFC fastag, but received SBI, not able to activate as customer id or wallet id was not mailed by you. So please send customer id and wallet id.

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