[Resolved]  Amazon India — product has been received by agent but still the refund amount was not given to me.

Dear sir/madam,
First i ordered a product.
Order i'd :[protected].
This item was sent by mistake so i asked for replace.
The picking up i'd :[protected].
Again the product came was not satisfied so i had requested for return of my product. Your agent came and took the product and sms confirmation also has came to me like product has been received by our agent ur amount will be refunded soon.
But in this case it's been more than 7 days still i didn't receive any refund amount.
Please check the status of my refund amount.
Order i'd :[protected].
Picking up i'd :[protected].
Please make refund my amount.
U can contact me on ([protected]@gmail.com)
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Sep 30, 2017
Complaint marked as Resolved 
Company has not solved my problem
Amazon India customer support has been notified about the posted complaint.
Sep 30, 2017
Updated by jeevan rio
My problem was not solved
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