Amazon India — Product not delivered and don't get refund

Website:Amazon business

ORDER ID:[protected] With the above reference order id it all started. I have been chasing you guys as I have prepaid for the ordered product but never received. I contacted amazon business customer care through various modes but nobody replied satisfactorily. Through the order tracking details I got to know that the product get delivered which I never received hence I tried contacting the courier and get to know about the delivery and while checking, I come to know it got delivered at some different address for which I have the proof. The invoice itself have fake seller details "RONAK DIESEL SPARES" selling (GoPro HERO9 Black) with fake seller ADDRESS, PAN and GST details at amazon portal. Kindly do the refund before it gets into something serious. Please call on +91-[protected] or reply on email id: [protected]@gmail.com to Akshay Prajapati ASAP.
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