Amazon India — Product not yet delivered from Amazon but online payment already done

Address:	411004
Website:	Amazon

Hi Amazon team,

I had a placed an order on amazon site for following product on 22nd Nov, 2016.

Payment was done via credit card. Till now, the order is not received at my end.

On my amazon app, no order info is showing .However i have a SMS received for the same. Hence contacting you over mail.

Regarding this i communicated your customer service people Aditi, sairam, srinivas. But i did not receive any valid information.

We all believe that amazon is trustworthy site and this type of issues in order delivery is really disgusting.

The amount spent was RS 357.34.
Please refund the amount at the earliest.

Details mentioned below: (refer screenshots as well)

Order id:[protected]
product name: coffee cup double sided visual removal wall sticker
Registered mobile no: [protected]
Mode of payment done: credit card
gmail id: [protected]@gmail.com

Please contact at the earliest and refund the amount.