Amazon India — Promise not fulfilled

Address:400077
Website:Amazon.in

I had ordered a samsung curved monitor and as per the offer amazon.in had to provide me samsung level u headset promo code before 31st october 2016. Its 3rd november 2016 and i havent recieved the code yet. The customer service executive placed my call on hold for more than 5 mins and didnt even get back. I wish for a resolution to this as soon as possible.
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