Amazon India — Purchased bajaj glacier dc2016 67-litre room cooler (white)

Address:	Ludhiana, Punjab, 141001
Website:	amazon.in

I have purchased bajaj glacier dc2016 67-litre room cooler (White) from amazon lighting deal in rs 6999/-. Amazon delivered it on 9th june 2016 before one day of estimated delivery. That's great job done by amazon but unfortunately product order #[protected] received was damaged or defective which had not work. I had returned it on very next day of delivery mean 10th june 2016.
But now i am asking for replacement then amazon executive telling for refund which mean they are just making fool of customers those waiting for their deals and wasting time for them. So i am just want to say to amazon please replace my product not refund with working condition. Because i had wasted so much time to get this deal.
I have talked with amazon executives according to them they are not eligible to deliver product on given address or pin code.
Kindly provide me resolution with replacement not for refund.


Thanks
Rohit
[protected]@hotmail.com