Amazon India — received a soap instead of phone | |||
I ordered a phone redmi y2 on amazon on 7th august and when i opened the pack, i found rin soap in the box. I have already paid 7199 for my order. Amazon customer team has closed the issue, not accepting the responsibility of the cheating case and not issuing me refund. It is their fault that my correct product was not sent and now they are harassing me in mail and phone. I am very frustrated with the experience. Even the amazon india head amit aggarwal also not responding. Amazon has been delaying the investigation of the case since a month. Was this information helpful? | |||
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Amazon India customer support has been notified about the posted complaint. Aug 29, 2019 Updated by garima1212 I have seen previous complaints of the same seller Rocker Kommerce (read fraudsters). Amazon has not investigated the matter and blindly closed the case. Extremely bad service In the below article, the same seller has committed fraud, i want you to catch the seller and take action and want my refund https://www.ndtv.com/offbeat/delhi-man-orders-phone-online-gets-soap-on-delivery-his-post-is-viral-1749831  | |||
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