[Resolved]  Amazon India — Received the wrong product twice.

Address:411051
Website:www.amazon.in

I have placed an order for Lenovo A2010 mobile phone with black colour. But I received the phone with grey colour. I go for the replacement. I get the phone with grey colour again. It is mentioned as black in the bill but it is grey on the mobile phone box from company. I had placed an order on 4th Oct, 2016 and today is 27th Oct, 2016. in almost 25 days i get nothing but the headache.
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Oct 27, 2016
Complaint marked as Resolved 
1. I placed an order for Lenovo A2010 black colour. (www.amazon.in) 2. I have got the messages saying that it is delivered or it will be dispatched. 3. Mobile numbers in the messages were different all the time (might be of local personal) 4. I received a Lenovo A2010 phone with grey colour. 5. I go for the replacement of the same. 6. A person had taken the phone back. 6. after replacing it, I received the Lenovo A2010 phone with grey colour again. 7. The Lenovo company box is saying that it is a grey one. 8. Bills received from Amazon says that it is black. 9. This is started from 4th Oct 2016 and I didn't get desired product yet.
Amazon India customer support has been notified about the posted complaint.
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