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Amazon India — Refund money not received even they had received item

Address:Hyderabad, Andhra Pradesh, 501301
Website:www.amazon.com

I had placed an order (wildcraft blue casual bagpack).order no was[protected].cost of this item was 1050 rupeesi had sent the this item retun 2 months ago.they had received item but i didn't received my money back.they hadn't refunded my money back till today.i have been waiting for my money from 2-3 months.they weren't responding about this.please them issue my money back as quick as possible
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I have also returned the item Panasonic KX-TG3411SX 2.4 GHz Digital Cordless Phone (White) on 04.02.2016 and current status is Refund Issued and Return Received on 12.02.2016. But still now I do not receive the refund amount to my bank account. I take up this matter to the customer care center twice., but no fruitful feedback has been provided. I am still waiting for refund amount.

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