[Resolved]  Amazon India — refund not credited in my bank account for amazon.in orders :[protected]

Jul 18, 2020

Updated by Nabankur Talukdar Today on 18 July Amazon sender me the refund reference numumber :#303866 for order number:[protected] Refund amount: Rs.1090 & the same reference Amazon already sended for another number:[protected] which is already refunded on 10 th July refund amount Rs, 153 for another product. And also asked to contact with bank customer care with this refund reference numumber !
Is this correct? Refund reference no same for two different order number.
I am sending you the screenshot of your two mails where you sended the same reference numerals for another order number?

Thanks & Regards

Jul 19, 2020

Updated by Nabankur Talukdar On behalf of Amazon customer care advice . I called to my bank customer care number and they advised me that, they have not any information about this third party refund and advise me the to conta with marchan who had given the refund( Amazon ), they can help you about the refund and also advise that it is right to quarry about this refund who had initiated this refund.
Please do the needful & provide me the refund

Jul 19, 2020

Updated by Nabankur Talukdar Hear I am sending u the account statement page with account details screenshot where I circled the payment which had been paid for this order. U can where refund isn't credited in my SBI Bank account.