Amazon India — refund not processed from 1 year

Address:

Kolkata, West Bengal, 700001

I am from very poor family sir, amazon is harrasing me from last 1
Year, this is the the correct reciept, 1year past courier company
Would not helping with new slip

Order #[protected]

I have return this product vu tv a year ago, that time the product was
Delivered through dtdc and i was assured that i will receive the
Refund with in 24-48 houres regarding this i have contacted multiple times.
But still now refund has not been processed, it was my hard earn
The amount which is got stuck from 1 year, even after the tv being return
Only shipping charges are given to me product amount still not processed,
I have already sent the courier receipt, as the package was delivered
1 year ago, dtdc tracking valid for 3 months, please sir i am
From very poor family, pls don't stuck the amount

*as courier was sent 1 year ago so tracking details are not in record,
3 months past so pod not available in dtdc, and earlier amazon not asked me
For pod