Amazon India — Refund not received from last 1 month

Address:	Ahmedabad, Gujarat
Website:	Amazon India. In

Dear sir,

i place order for ifb washing machine on amazon dt.30/01/2017 and i made payment by my amazon pay balance but some how my order was cancelled and i call on amazon call center and i

get back refund on 01/02/2017

again i order the same item on 01/02/2017 and again i made payment by my amazon pay balance and again my order was cancelled on 02/02/2017 and i got message due to

payment method revise require your order was cancelled.

from 02/02/2017 i m every day calling on your call center for my refund but till i m not getting my refund from last 1month i m continue following but every time amazon customer care representative telling me that you will get your refund with in 24 to 48 hours

i want to place order for same item but how i can order if i m not getting my refund

i also ask for my account statement do. 1/01/2017 to till date but they didn't provide me. I have some doubts about my balance

pl. do need full in this matter and pl. feel free to call me any time or mail me

regards

anal patel
[protected]
Email Id: [protected]@gmail.com