[Resolved]  Amazon India — refund not received in bank account

My canara bank account number is[protected]. I purchased realme u1 ambitious black on 5th dec, and paid with rs 6018 with amazon pay & rs 5979.5 from canara bank visa card. Then i cancelled my order within 2hrs of order. I got my amazon pay refund within 2hrs on 5th dec. And got the message that visa card amount of canara bank had been processed & will reflect by 11th dec. Today the 8th business day as per norms. Still i haven't got my refund.
I got stuck within canara bank customer service & amazon india customer service. Both are saying the fault is of other parties. Amazon says refund processed, canara bank says didn't got that credit.
My reference number of refund is with photo below.
Help me.
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Dec 14, 2018
Complaint marked as Resolved 
Got the refund today at 8.18pm
Amazon India customer support has been notified about the posted complaint.
Dec 14, 2018
Updated by Skylord
I am still not aware who will refund my money. Is it amazon who is saying refund processesd & maybe got stucked in payment gateway or Is it Canara Bank. Today I visited my bank's branch, they told that they forwarded my complain to Canara Bank headquarters & nothing is on Bank Branch Hand.
Help me to resolve this
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