Amazon India — refund not received till date

Address:Aligarh, Uttar Pradesh, 202001

I have purchased puma shoes from amazon india past one month and i have returned them but refund will not be done till date what should i do now.
My name is ishan bansal and my mail id [protected]@gmail.com
My order id number is[protected]. Please let me know when i should get a proper and satisfactory reply and refund my amount of rs.2020
In my bank account.
Please resolve this issue as early as possible otherwise i will file a suite on the company.
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