Amazon India — Refund not yet initiated

Address:	Ghaziabad, Uttar Pradesh, 201001
Website:	amazon.in

Refund not yet initiated
This is regarding my returns and refunds procedure on order[protected].

Fighting for my money. no one is listening

I have already return the Cleo sandal on 5th may. but these people are not providing my refund. Status shows they have not got my Return yet.
I had spoken to more than 10 executive in last 20 days. but no resolution has been provided.

Today was my worst experience when executive told me tat it was my mistake and i will not be getting any refund.

On asking for escalation matrix they are not aware.

For more details about refund time-lines, please visit :

http://www.amazon.in/gp/help/customer/display.html?nodeId=[protected].

Worst experience. Hopeless customercare. No satisfactory resolution


Regards
Anurag gupta
anurag.[protected]@gmail.com
[protected]