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Amazon India — refund problem in amazon

As i have orderd a product from amazon and i have cancelled the order it so there was refund amount initiated from this end on 22.1.2019 and reference number:[protected] but amount has not been credit in my account till late and continously i am contacting customer care for this but not getting a reply for this as per amazon they instructed to file a charge dispute but was i am trying to get it done through indian bank i have been told that no facility is there please look into the matter at the earliest please look into this matter as it's very seriously please make it as soon as possible
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Complaint Status


[Jan 28, 2019] Amazon India customer support has been notified about the posted complaint.
Updated by Farzana.p Jan 28, 2019 Hello my name is farzana. P i have purchased an item amazon india fogg 2038 but i have cancelled that product on 15th january but i have not received my money when i asked amazon about it they said to me that they have already deposited my money in the account and due to same problem money has been not deposited by the bank in your account therefore i request you to solve this problem and deposit my money as soon as possible reference number[protected] please look into this matter as it's very seriously
Updated by Farzana.p Jan 30, 2019 Hello my name is farzana.p I have purchased an item fogg 2038 2 watches from Amazon India but I have cancelled that product on 15th January but I have not received my money 379 and 369 which I have spent on it when I asked Amazon about it they said to me that they have already deposited my money in the account and due to same problem money has been not deposited by the bank in your account therefore I request you to solve this problem and deposit my money as soon as possible please solve the problem is very seriously matter my money as soon as possible please order I'd[protected] other order I'd[protected] reference number is both two orders.[protected]
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