Amazon India — refund problem of amazon company

Address:

Pune, Maharashtra

I placed an order with Amazon worth Rs.1549 on 9/07/2019 and payment done via SBI debit card.

For some reason, they are unable to deliver the product and it was returned to the seller on 11/07/2019.

They initiated the refund on 11/07/2019 and said it will be credited in 3–5 business days. It is 22/07/2019 and I don’t see any refund in my bank account.

After a Google Search, I found numerous complaints regarding refund getting delayed.

I contacted sbi bank and they say “We didn’t get any information from Amazon”. I contacted Amazon and asked for transaction id of the refund. They said that I will get an e-mail with Transaction id of the refund.

An international e-commerce firm can’t even refund the money in 5 days to the bank account. Very cheap and disgusting behavior from Amazon.

My name :Pankaj Ramakant Gadade My sbi account no.[protected] ifsc code:SBIN0000537. Card no.[protected]