Amazon India — Regarding my package which delivered empty and Amazon doesn't give any solution.

Website:

Amazon.in

I've placed the order for the One Plus X(Onyx Version) on November 23, 2015 and I received empty package which I conveyed same to Amazon.in customer service. But they said the package was decent when it left package center and also in same condition when delivered by courier. I've tried everything to make them understand that it's empty but they are not answering to me and closing the chat and call themselves. My order id is[protected]. I need a solution and that's why am here.