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Amazon India — regarding returns and refunds

Hello
I have cancelled order from amazon on 12th january 2019. I didn't get my refund amount still. Amazon customer service given refundreference number as[protected]. Suggested to contact indian bank customers service with reference number but bank people informed like there is no such facilities. Then how can i get refund amount. Please take an action immediately. The refund amount should be rs 551.
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Jan 25, 2019
Updated by Raji thota Order I'd was[protected]
Jan 28, 2019
Updated by Raji thota Another product refund reference number is[protected] and amount should be 218.This amount also not credited back.pls check and update as early as possible
Jan 28, 2019
Updated by Raji thota One more product refund reference is[protected] and the amount should be 424.For this also I didn't get my refund amount.kindly update me the status, and refund the amount.
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