Amazon India — requesting compensation

Address:	607204
Website:	www.amazon.in

Dear sir,
I made a prepaid order of redmi 5 mobile for rs 7500 on 14.05.2018, but still, i haven't received the product. I lodged so many complaints (5 times) to customer care, but they divert me to contact other numbers and mail, i have tried both the mail id and toll-free number on 26.05.2018, but no reply. They looted my money 7500inr and didn't, t deliver yet. I am totally disappointed. And 29.01.2018 i got tracking details that is product got delivered in amazon pick up point and get it from there. So i have approached amazon pickup point to get the product, but they easily replied not yet received (Wasted 100 rupees for petrol to reach the amazon pick up point) and a customer care asked me to send mail to some email id (Wasted browsing charge 50rupees). They makes wasting my time (Spent 3 hours) and money in different ways but they doesnt do any replacement and priority to deliver my product. I need compensation and my mobile. Cheated by amazon india, already i have been waiting 16 days still they asked me to wait and not giving date to delivery. I am totally disappointed. Kindly do arrange the needful and resolve my complaint at the earliest

Ordered on 14 may 2018 order#[protected]
Delivered 18-may-2018
Package was delivered to your pick-up location and is available for collection
Track package

Redmi 5 (Black, 16gb)
Sold by: greenmobiles!
7, 499.00