Amazon India — Return mobile (Microsoft lumia 540) refunding money

Address:	Surat, Gujarat, 394210
Website:	cs_replyamazone.in / amazone.in

Dear sir, I bought microsoft lumia 540 on 22nd oct. 2015 from amazone.In that product some issue of software, I returned that product on 24th oct. 2015.As company term and policy amazone credit my refund amount 7499 withen 3 or 4 days.But my refund isnot credit in my account.I call so many times in amazone customer care but my problem as it is. According to amazone customer care officer I send (22nd oct., 19th nov. and 28th dec. 2015) mail to attached delivery, return invoice copy and first page of bank passbook, but inspite of it I couldnot get my refund which is takes place in your customer policy. Sir, Please take a action inconvenience of customer service and mentally harassment for your side.