Amazon India — Return related issue

My name is Suraj Sao. I ordered realme buds 2 on 27th May 2021. Order no.[protected]. But the product I received was earphones from different company. The day I received the product, in the afternoon I called customer care and get informed about different product I have received and placed the return or replacement order and then pickup team comes and After checking the product on behalf of amazon pickup team, the item pickup team took the item which I received, but still I did not receive my item.When I talked to amazon customer care then I came to know that the product I returned is wrong on amazon.in. But when I returned the product to the pickup boy, I took the photos of the product. The product delivered to me I have returned the same product to amazon pickup team. Get it checked by higher authority and get my original realme buds 2 product delivered to me as soon as possible.

Name :- Suraj Sao
Date of incident :- 27/05/2021
Return my original product or refund it
Mobile no. [protected]
[protected]@Gmail.com