Amazon India — Rude behaviour & pathetic service given by amazon india

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.amazon.in

Dear Sir,

I Devendra Singh, I want 2qty yuphoria mobile phone, which was I have to buy in two seperate orders in Rs.6000/-schemes of 15% Cash back of HDFC Bank Debit/Credit Card.

I had bought 1qty. yuphoria mobile along with 2 back cover and 2 pair socks in order no 1 is :[protected]-8317955) Order amount is Rs.6357/-and order date is:-01-Oct-2016, in HDFC Bank Debit Card Cash back scheme,

and my order no 2 is :[protected]-1519552) Order amount is Rs.6398/- and order date is:- 01-Oct-2016, in HDFC Bank Credit Card Cash Back scheme,

As per the discussion with amazon team the order of[protected]) Order amount is Rs.6357/-and order date is:-01-Oct-2016, in HDFC Bank Debit Card Cash back scheme, dated 01-oct-2016, and he is saying the payment was declined at your card, we have not received payment against this order, If your payment has been deducted in your account your balance will be credited 3 to 5 days automatically. he checked all availability of below mention items which was i have to buy me, he suggests me now you can place another same order,

Now this time i have placed another same order another email ID, dated 02-oct-2016 order no is:[protected]-2269947) now this time order amount is Rs.100/-less. Total amount I have to pay (Rs.6257/-) in HDFC Bank Cash Back scheme.

Sir my concern is today's morning I have to checked my both order, the both same order are placed in my delivery address, then I have to call amazon customer care, I request to customer care sir please cancel my order no:[protected]-8317955) he checked my both order and he is cancelled my both orders. Today's morning to till time I have already call Amazon's customer care 7-8times same concern but nobody person resolved my complaint. Finally today evening I talk to Mr Milind (Amazon Customer care assist) I pronounced all concerns, he help me long time, he saying sir I have to see your both orders this time your both order are cancelled so you are not elegeble for HDFC bank cash back scheme, I will suggest you now first you can place your 2qty yuphoria mobile phone in one order then you are eligible for HDFC bank cash back scheme also he is suggest me if you want to take a delivery in priority basis you can choose 1day paid delivery option, I have done all process as per the suggestion by Mr Milind :- on calling to mr milind I have placed fourth order along with bacca bucci shoes. My fourth order is my friend name the order no is:[protected]-3469135) Order amount is Rs.10477/-with delivery charge I have to paid, and order date is:-03-Oct-2016, in HDFC Bank Credit Card Cash back scheme, After 5minutes I got a mail your order is cancelled given below reason:-
After date again I had call to amazon customer care,
Same concern I pronounced to Mr Ayush(Sr.Supervisor), he is not resolve my concern.

I am attaching the cancellation mail:-

Your Amazon.in order has been cancelled[protected])

20:56 10/03

Hello,

We cannot complete this order because our records show that you have reached the purchase limit for this product.

To provide more customers with great prices, we may set purchase limits on products that have very low prices or a limited supply. If a purchase limit is in place, we will display a message on the product page that reads "Limited Quantity". You can find the message under the product details near the top of the page.

After you reach the purchase limit for a product, please do not try to buy that item from Amazon.in while the purchase limit is in place.

If you believe that we have cancelled your order in error, please reply to this message and let us know.

-- Order Number:[protected]

Sincerely,

Account Specialist
Amazon.in
www.amazon.in

Now i am fristating, I don't understand what should I do. Plz help me.

Very pathetic service given by amazon team.

Now I have already paid total Rs.29489/-by my both HDFC Bank debit and credit of my four orders. Sir now I specially request to you please process my fourth Order Number:[protected] dated:- 03-Oct-2016. At priority basis. Which was also in cash back scheme.

Regards,
Devendra Singh
[protected]