Amazon India — samsung galaxy note 8 - defective/damaged product

Website:

www.amazon.in

I purchased samsung galaxy note 8 from amazon india at aprice of 44000 in a 2 tier packaging. The outer packaging was crushed at the time of delivery but the inner one seemed to be ok then. But within 1 -2 months o[censored]se, the display of the phone developed some spot. On contacting amazon, i was asked to contact samsung service center who insected my device and said te device cant be covered under warranty as the error is notmanufacturing error n seems to be some impact on the phone. The impact is not from me as seen by the samsung service center too as the phone is absolutely scratcless. They inferred the impact to be during transportation. On contacting amazon again n apprising them of the situation, they are not ready to provid ethe replacement quoting 15 days of replacement policy is over. I have purchased the phone from amazon at 44000, the samsung center quoted it may cost another 15000 for display replacement. I m made to suffer as its making me waste 44000 plus 15000 for no fault of mine. I atled to an executive of amazon who wasnot even ready to redress the problem. I cannot throw 60000 in dustbin. I need a replacement of the product or efund from amazon on immediate basis.