Amazon India — Samsung tablet

Samsung galaxy tab e sm-t561 tablet (9.6 inch, 8gb, wi-fi+3g+voice calling), pearl white (New) i return this item on friday but still now i din't get any information regarding this so will you please tell me or inform me about the collection of my item from my home, how much it will take time and how it will be collected from me. Do they call me before they come for collect my item. Or it's just a false statement that they will collect it. I am in dark and worried about my lose. I want to bye a camera by this payment so there is no lose for the company therefore please help me to full fill my needs.
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I returned two items and I don't get my refund it's been a month one item is showing that refund has been credited bt I was nt and other one is still in processing ... What d hell company is doing

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