Amazon India — skechers men's adapt ultra-leisure khaki nordic walking shoes-9 uk (10 us) (43 eu) (55399-khk)

I had ordered Skechers shoes from Amazon and for an appropriate size I have refunded it and Amazon issued the refund on 17 July and and they are telling that bank has received it on 21st July but I have not received any refund from Amazon in my bank. I have buy it on cash on delivery and the refund I have done in my Allahabad Bank I have also put a complaint in the bank customer care for this issue but after digging a long time they are telling the issue was cancelled because they couldn't find any transaction from Amazon the complaint number was 111969 and the amount of money was rupees 2361. The Amazon has provided reference number of the refund that was initiated that is[protected].