Amazon India — Software not available

I purchased on Zoom H1n digital recorder from you. It comes with software for editing the recording called WavelabLe and CubaseLe. We are supposed to download these from www.steingurg.net/getwavelable or /getcubasele. Unable to download either properly. After many attempts the product got downloaded but did not ask for the download access code provided to us and will not open at all. What is the purpose of buying such a sophisticated digital recorder when we cannot edit the result, I might as well record on my cell phone. Please note that I use this to record my own songs. Kindly arrange to have the softwares sent to me on sjanardhan31 at gmail.com and oblige. I am a regular purchases at Amazon.in and I am sure that you will arrange for the required software. Thanks