Amazon India — Unauthorised charge

Type of credit card (e.g. Visa, MC, AMEX, Discover):Visa CARD [EDITED FOR SECURITY REASONS] Date o[censored]nknown charge:[protected] TIME 23.18 HRS Amount o[censored]nknown charge:Rs 8, 107.43 Some Person has used my Debit card No and other details and has purchased somthing from amazon for a value of Rs 8107.43. I have already Hotlisted my Debit Card with my Bankers(canrara bank T.Nagar Br Chennai 600017) on 22-07-15 after this transaction made by unknown person. Request that items may not be dispatched to the unknown person who has fraudulently used my Debit Card details. request 2. In order to formally lodge a complaint to cyber crime Branch(POLice) tha name, address and other details of the uNknown person may be made available to me from the Amazon account of the Unknown person.Request 3 The amount of Rs 8107.43 may be credited to my bank account/Visa Account. Thanking u .Hoping for a early reply. V.Krishnamurthy I gave the complaint through amazon in but the reply was given by amazon.com .reply appended below Hello, I'm sorry to know that you had trouble with your account. If I relate it to myself I can completely understand how frustrating and annoying the situation can be when something like this happens but believe us it was never our intention. Please accept my sincere apologies for this. However, It looks like the account is with Amazon.in. Unfortunately, we're unable to access your Amazon.in account to locate your personal information to check the details. You also have an account with Amazon.in, one of our partner websites. Amazon.in is a separate site and items ordered through this site will be shipped from fulfillment center in India and they operate independently. Due to the nature of your inquiry, the Customer Service team for their site can "Locate your Unknown charge" and assist you with your questions. To contact Amazon.in, please visit the following links: India: http://www.amazon.in/gp/help/customer/display.html?nodeId=603060 We're working very hard to provide a stress-free and convenient shopping experience at Amazon.com. I'm very sorry for the inconvenience you experienced in this case. And, I hope you understand that I've done my best research and put in my best effort to address this issue, but due to different information reflecting you had to go through this. Your patience and understanding is highly appreciated! We look forward to assisting you. Best regards, Kirti M Did I solve your problem? Yes No Your feedback is helping us build Earth's Most Customer-Centric Company. Thank you. Amazon.com Original Message How to proceed further in the matter to get my money back. [protected]