Amazon India — Used product and no call from amazon

Address:	New Delhi, Delhi, 110018
Website:	Amazon.in

Hi
I purchased seagate 1tb hard disk on 27jan from amazon.in. I used it very first day n transfered my all data. After dat i used dat hard disk on 1st feb n m not able to use it as it is not detecting on any laptop and pc. My all data is inside that hard disk. I went to seagate customer service centre n they said its a used hard disk and its motor not working prop. It needs to b submitted. Firstly amazon has given me used hard disk.secondly my all data is dere inside it . I cnt handover it to anyone till it gets format in front of me. I asked amazon to help me and refund me. They behaved very bady. Speciaaly a lady customer executive and they r not even replying my mail. Amazon is also fake. They sending used hard disk. And tellme how anyone cn handover therd hard disk wd dere personal data to any third person. Either amazon cmes and format it which is not possible as hard disk is not detectqble or refund me. But i cnt return data hard disk with my data. If they cn format it i woll give them bk but service centre has already said its not working. They need to send it to cheenai. So i[censored] cn help pls elsw i need to go for a court case.

My amazon id is himanshu.[protected]@gmail.com and my email id is also same