[Resolved]  Amazon India — worst service waste of time and money

I have ordered samsung 253 litres refrigerator on 28th october when i am ordered it showed the estimated date of delivery 1st or 2nd november when i have contacted customer service they told within two days the delivery will be done and when i contacted on 4th november they told me we are working on it wait for 48 hours and after 48 hours on 6th november when i contacted customer care they told me our senior associate will call in 1 hour but they did not call me and on 7th november when i contacted they told me the refrigerator is out of stock after 9days they are telling product is out of stock first they did not inform me about product is out of stock when i called first time customer service if the product is out of stock why should they provide information product is available on website and only i should ask every time and contact customer service they told many time we will inform in 1 hour but they did not inform or call me i wasted my money and time if the product is unavailable i would purchased from some other place why they provide false assurance we will provide delivery 3 to 5days if they can't provide they should not give assurance we will provide delivery in 3days or 5days for wasting my time and money please provide refund and penalty charges for wasting my time and once again i will never trust amazon worst service i have seen ever