Amazon India — wrong customer info and item not received in timeline | |||||
Hi, I purchased a mobile lenovo zuk 2 plus from amazon with one day guarantee delivery and didn't received my mobile yet. I called up to customer care 4 times and they all provided wrong information. I am really very disappointing with their services. they said they will deliver my item till 11 of earlier, then one girl said they are not able to call delivery boy. delivery boy's no was also switched off. they all are misguiding me and it's really harassing moment I was waiting for mobile from morning. no info is updating on their app about delivery, its 10.45 PM and still its showing out for delivery. why they are adding extra charges on the name of one day delivery guarantee while they are not delivering on time. kindly do the needfull. Was this information helpful? | |||||
Amazon India customer support has been notified about the posted complaint. | |||||
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+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
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Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
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