Amazon India — wrong product delivered

I ordered samsung galaxy note 9 128gb from amazon and when i opened it was an iphone which got delivered to me wrongly and i am behind them from 7 dsys but not get any resolution. I want to register complaint against them and my order number is
[protected]
Customer care are not giving any response and saying our social media team is working on it and we cant do anything and social media team is not doing anything.
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I have made a product return but I did not get a replacement

I have order on this date 11 feb 2020 and cancelation date 12 Feb 2020 but money not refund
Snehaa singh's reply, Feb 29, 2020
Not refunded amout
Name manjeet Singh gurjar
48 ataleekpura tonk rajasthan pin.cod.304001
Mob.no [protected] c.c no 2868 reference no.162427
My payment not refund in my account
The product was not packed properly and had leaked .The spill was more than half the capacity of the container which is not acceptable.WE WOULD LIKE TO REPLACE THE PRODUCT.
Satheesh A H's reply, Feb 28, 2020
The product was not packed properly and had leaked .The spill was more than half the capacity of the container which is not acceptable.WE WOULD LIKE TO REPLACE THE PRODUCT.

Now we got only 30 ml instead of 100 ml
Product is not working and mazon is now not replacing or not refunding nothing they does for help me. its a fraud i lost my 1500 in that not working mic, amazon should pay me back or reaplce it
Even after pick up no refund.fisrt the seller sent wrong items n wasted my time.instead of shame they ask me to wait for refund.how wretched service is this.is customer time so cheap for this idiots.wish convey this to Jeff bezos how idiots r I Indian site.plus this customer service woman so loud n stupid idiot n lazy

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