Amazon India — wrong product even after replacement

Address:421201

Ordered item:100x10 cricket net.
Order date: 9th dec 2017
Received date: 12th dec 2017
Replacement date: 13th dec 2017
Received date: 16th dec 2107
Mode of payment: cash on delivery
Amount: rs.1979
Prime membership

First time delivered 42*10 cricket net.. On replacement again delivered defective product its around 84*10 on 100*10 price.

Share wrong delivery guy number. After contacting he says he not have my product for delivery.

Amazon customer service not ready to log complaint but they want to take it as feedback. They not ready to replace the order again only refund possible but i need the item badly and already in use because we have maches on staturday.
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I had ordered for amway nutrilite calcium and payment was done by credit card.Soon after i got sms that this order has been cancelled and payment made will be refunded.this happened twice .then i ordered for third time.on 11.12.17 i have received 3 bottles of same and money not refunded.it is not good gor a company like amazon.
In reference to the subject, I have yet not received promotional cashback for my purchase made on 02nd July'17.

Cashback amount pending 1500/- for my One plus 5 purchased from Amazon SBI Scheme.
I have order to purchase school bag and pay through net banking but today I recive message that coustmer request delay delivery but I have not made any such type request.So please chek why you are unable to supply. Hopping a faverable reply.
Thans

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19938
    Pending
    0
    Resolved
    1459
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information