Amazon India — Wrong product supplied and no compensation as promised | |||||
BAD EXPERIENCE with AMAZON. It confirms my shoes order, takes money and delivers some other shoes. Then they promise that they will refund and give Rs 500/- gift voucher to compensate for inconvenience. Refund happens after a week and no gift voucher. They do not care the loss and inconvenience of the customer as I lost the opportunity of sale/ discount and for 10 days was on net resolving this issue, all for FAULT of AMAZON. In return they write comments and forget. Was this information helpful? | |||||
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Amazon India customer support has been notified about the posted complaint. | |||||
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+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
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Be happy that you got back the refund after 10 days from Amazon. See my plight with on line dealer Askme bazaar.com. I got a defective Air Sofa from Askmebazaar.com on[protected], i.e. a month back no refund done has been done till date: ON[protected] I received a defective Air sofa cum bed and noticed that Air is leaking out and the sofa is not usable. I raised complaint no.31456 dt.[protected] on their support.askmebazaar.com/ticket and followed it up with so many telephone calls to their customer care number[protected], but all in vain. The response received from them was the customer support team and ticket handling team is different. Then after 2 weeks without solving the complaint they closed this ticket. When I protested, they told me to raise another ticket. This also I did with ticket No.38454. I keep on reminding them for justice. Then I raised complaint in consumer complaints and also in mouth shut.com. They simply responded that the refund is in process and advised me to check the ticket for updates. This is a false response to mislead the viewers. It is shocking to note that they have closed the 2nd ticket also and given a response to check the ticket for updates. This itself shows their silly mentality and treacherous attitude. They are teasing and harassing the customers. They sell and in deal in spurious and damaged products. Return/refund claims are tactically delayed by them and after prolonged time the fed up customer will no long go after them, this way they avoid refunds and this kind of practice is adopted by these unscrupulous people. They harass the customers by prolonged delay, and finally we would realize that they have cheated us. I appeal to all the genuine viewers not to buy from this cheating people. Pl. note that after a month I have not received a single paise from from.
Regds,
Radhakrishnan M N