Amazon India — Xiaomi redmi note 3 (dark grey, 32gb)

Address:	Mumbai City, Maharashtra, 400019
Website:	www.amazon.in

I have order xiaomi redmi note 3 (Dark grey, 32gb) on 3rd of june and i got order confirmation as well instantly i booked it. However after 2 days, that is today morning, i have received email from amazon that the order has been cancelled with out providing any reason.

This is so unfair, since it was a flash sales and was waited for the opportunity and was fortunate to place the order.
Later on the day, the products was available on flipkart, since, i got the order confirmation, and estimated delivery was one day only, i did not try booking it from flipkart.

Now cancelling the product after the date of delivery, when this product is out of stock in all the website including amazon, it nothing but a cheating the customer as they have selectively cancelled the order, since my friend have purchased the same product on the same day and even one of my friend has order after me but have revived dispatch confirmation

While calling customer care, first they told that all the product order on 1 june 2016 is cancelled then when i mentioned about my friends they changed the story that only few have been processed. Asking for the reason, they are saying technical glitch.

I had order this product to gift my wife on the anniversary and now not getting it due to their pathetic system issues and communicating so late so that customer can not do anything about that and think that their responsibility is over as soon as money has been refunded back.

This is not tenable at all. This people will takes benefit of the customers do not have time or don't understand the right to compliant against it.

An website, they should have some responsibility for order booked

As an compensation for the facing mental troma and cheating, i want compensation equivalent to my phone or provide me the handset.

Consumer name ;

darshan mayur shah

phone number: [protected]

my order id is[protected]