Amazon — Moto g5

Address:Karnal, Haryana, 132024
Website:Amazon.in

I had received moto g5 on 11/04/2017, but when i insert the battery in phone... The back panel is not fitting... The phone gets heated.. When i contact customer care..
. They confuse a lot... At last one representative said we would request a replacement service for u... I agreed... Than they said but the address where the phone has been delivered... It is not possible to pick up the phone from the same address... U itself have to arrange the product send back to us... What rubbish is this... They said it is our policies... Amazon have framed their policies for their benefit... Not consumer... That is why they are way behind flipkart
Anshul
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