[Resolved]  Amazon — not deliver

Jan 15, 2020

Amazon India Customer Care's response Ref No. 6457
We have perused the complaint received from Mr. Shashank ("Complainant") and find that he had been facing problems with delivery of his recent purchase of Generic 24V 500W Motorcycle Brush Speed Controller and Scooter Throttle Twist Grips ("Product") vide Order ID:[protected], from the independent third party seller, i.e., Vesta Shop on www.amazon.in ("Website") and has requested for refund of the amount paid.
It is submitted that a refund for a value of Rs.1, 592.00 as requested and required by him was processed into his original mode of payment on 9th November, 2019 vide refund reference number[protected].
The refund has been made from the nodal account managed by the designated bank as per the RBI circular dated 24.11.2009 on operation of nodal account: https://www.rbi.org.in/scripts/NotificationUser.aspx?Mode=0&Id=5379.
Further, it is submitted that our role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers.
In view of the above, the issue stands closed.