[Resolved]  Amazon — product locked - taking too long to deliver

Address:

Hyderabad, Telangana, 500072

Hi,

I ordered a loreal hair colour from amazon on 8th december 2019. Till today the product has not been delivered. Amazon did nothing to deliver my order even after several complaints. When i checked with the courier service ecom express on 11th december 2019 they said the product got locked and it'll take 24-48 hours to remove the lock after which the product will be delivered. Today when i checked with them they said that still the lock is there and they are going to escalate to remove the lock but it might take 24-48 hours more. I need the product urgently. What kind of irresponsible behaviour is this from a renowned company like amazon? Kindly arrange to deliver my product asap. My product tracking id is: [protected] & my order no. Is:[protected].

Thanks & regards,
Shibaji chattopadhaya (On behalf of manisha reddy).