Amazon — Wrong information

Address:	New Delhi, Delhi, 110062
Website:	Www.amazon.in

Dear Sir/madam

This is an reference to my one plus x phone which i bought it from Amazon on 24/11/2015 for RS 16999.
I was informed from Amazon customer service department that this phone has tempered glass which will protect my phone display to break down.
Unfortunately, my phone falls down and the screen has got some scratches at the top and when i visited to the service center they informed me it has no tempered glass thanks why the it effects the original scree and for the wrong information given to you from Amazon you need to contact them and they will help you for the same, i called in many times and i spoke to 5 different people including 2 managers but getting different different information from every other person which is really frustrating.
so, as its there department people fault who gave me wrong information so i am not suppose to suffer for this after being a customer with Amazon for so long.
I look forward to your reply and a resolution to my problem. Please contact me at [protected]

Sincerely,
Kanchan Sharma