[Resolved]  Amazon.in — my amazon account lock

Address:Jorhat, Assam, 785001

My name is Monuj email id is [protected]@GMAIL.COM which is registered with Amazon. My Amazon account is locked from 16th novembar about 16 days. Reason is that Someone use my amazon account and fraud with my amazon account and Misuse my account and trying to buy something using fake credit card.
After one day i see my account is locked . I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, [protected]@amazon.in ans [protected]@amazon.in and [protected]@amazon.in but they not listening anything they send me mail that [ your order can't be delivered please reply this mail with attached your credit card details with billing address to Amazon email] but that credit card filled by someone not by me.i told these things to customer care but they are not helping me also send again mail with all details that happen with me but they are not response to any my request
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Dec 5, 2019
Complaint marked as Resolved 
Amazon.in Unlock my Amazon account Urgent Because I have 13999 rupees Paybalance on My amazon account. And I many Many time request to amazon but not resolved my issued. Today 20 days crossed but not issued solved
Amazon India customer support has been notified about the posted complaint.
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