[Resolved]  Ambrane India — Battery bank said without repairing

Dear Team,

This is very serious matter.
I had purchased the power bank in the month of February as bill attached. I used it 2 to 3 times in between.
On 7th jully the power bank was not charging the phone. I visited to authorized service centre, M/s. Sai Shoppee, situated Opposite Hotel Al zam zam, C.A road, chandrashekhar azad chouk, Nagpur.
They told me power bank has to sent to company for repairing.
They gave me job card against compliant no. RVSRN1607SSN00030 as attached. And asked me to come after 20 days.
On 27th July i received the said power bank. But I didn't check it whether it is working or not. Ikept it in the cupboard and went on tour for official work.
On 13th August I takes out of cupboard and found that, the said fault has not been resolved.
I went to service centre, again I was told for another 20 days.
This is the mockery of technical staff.
And the customer is affecting. If I will not be satisfied within next couple of days, I will highlight the said matter.

Thanking and assuring your best attention at all times.

Prasanna Deshmukh
G-01, Vishnu Prayag Apartment,
Behind Natraj Talkies, Mahal,
Nagpur 440032
[protected]
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Feb 20, 2017
Complaint marked as Resolved 
Ambrane India customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2017
Ambrane India Customer Care's response
Dear Mr. Deshmukh, We have seen your complaint and found that you have purchased this product on 9 jan 2016 therefore according to your invoice bill your product is out of warranty .
Complaint comments 

Comments

I'm purchase the Ambrane P-1111 on 16 Feb 2016 from B J INFOTECH-MUNDKA through snapdeal and it has stopped working now. As the seller has given 1 year warranty. please repair or replace the device as soon as possible.
Order no : [protected]
Invoiced date : 16 Feb 2016
Email id : [protected]@gmail.com

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